GONE AND FORGOTTEN

Robbie · Post by **Robbie** » Wed Feb 20, 2002 7:28 pm

Lyndon, I'm trying to increase my star it's a bit like trying to reduce the size of my credit card bill only in reverse.

Ta for the smiley messages, stand back, as I'm fully armed with smilies now

Post by **Lyndon** » Wed Feb 20, 2002 7:45 pm

No probs

Cheers

Lyndon

TZAG · Post by **TZAG** » Thu Feb 21, 2002 9:42 pm

I didn't like the last comments of NS (before being edited). He should have apologized at least to all of us that shared his problems with the car and support his efforts to change peugeot's current status of after sales market. Just feel ashame of him.

TZAG · Post by **TZAG** » Thu Feb 21, 2002 9:47 pm

Thanks Lyndon for being so friendly!!

I feel sorry for some people that don't like to be so friendly.

Chris · Post by **Chris** » Sat Feb 23, 2002 11:50 am

If you think about it you can see what he's done.

He's angry that his car isn't working and he desperately wanted to do something about it, wanting everyone to know that he's mad and that he wouldn't stand for it.
The only thing he could think to do was to take it back...

For a while this would have made him feel better. However, he would have then started having regrets.
How do you get rid of these regrets?
By talking about another cars good things and the old cars bad things. He's simply talking himself into being happy with the choice he made.

I wonder how he will feel about this choice when the sun is out and he's out and about...

Robbie · Post by **Robbie** » Sun Feb 24, 2002 3:51 am

Well good luck to NS!

He's had his problems as have other members and finally opted into buying the Golf GTI. The GTI's a nice car, well built, fairly quick off the mark (though I heard someone say it's due for a major facelift shortly which might adversely affect the residual values of current models).

Taking into account the CC's folding steel roof, leather, performance, and super styling, even with my own car's problems (leaks, stripped doors, etc), I have kept a sense of humour, and the cc wins hands down for me.

Robbie.

<font size=-1>[ This Message was edited by: Robbie on 2002-02-24 03:22 ]</font>

Rachel. · Post by **Rachel.** » Sun Feb 24, 2002 10:27 am

Each to their own. No point getting into a fight over it, it got nasty for a bit there!

Robbie · Post by **Robbie** » Sun Feb 24, 2002 4:19 pm

Yip, almost "hand bags at dawn" I thought I'd have to go out and buy a new one!

NS · Post by NS » Thu Feb 28, 2002 6:42 pm

Looks like Rob is nearing the end of his teather! And is suffering the same surprises that Peugeot sprung on me!

rob · Post by **rob** » Fri Mar 01, 2002 11:44 pm

I just keep smiling at all the problems, what else can I do. If I dont then they have won. If I smile they think I am planning something so they sort things quickly to get rid of me.

Derek · Post by **Derek** » Sat Mar 02, 2002 11:17 am

rob is right, it works very well. to begin with i showed i was angry because i was. but when you change the way you act - keep calm, smile, be friendly - they get very confused

derek

Chris · Post by **Chris** » Sat Mar 02, 2002 2:13 pm

Also ask what their managers name is and then ask who the person above the manager is...
Then they wonder what your up to

NS · Post by NS » Sat Mar 02, 2002 2:45 pm

I chose the calm option, I simply wrote the Area Manager a nice letter, copied in the CEO of his dealership, and quoted a few legal sentences. I kept very calm until the very end when I could take no more of their incompetence, they tried to call my bluff and lost! But you are right, keep as calm as possible and then get them when they are not looking. I was quite prepared to sit in the manager office and not move until I got what I wanted and was almost at the point of strolling round the showroom and having a quite chat with their potential customers!

Derek · Post by **Derek** » Sat Mar 02, 2002 2:48 pm

chris,

start at the manager in the 1st place - a lot easier.

Rachel. · Post by **Rachel.** » Sat Mar 02, 2002 3:05 pm

Derek's right. I got fed up with dealing with the grease monkeys who were utterly clueless. Once I contacted the dealer principal I was dealt with very professionally be the after sales director and I got what I wanted!